EEP 15 error when placing track on layout

!!! Please ensure, that your contribution or question is placed into the relevant section !!!
Questions about rolling stock, for example, do not belong in "Questions about the Forum". Following is perhaps the right area where your question will be better looked after:
General questions to EEP , Splines, rolling stock, Structures in EEP, landscape elements, Signalling system and controlling, designers, Europe-wide EEP meetings , Gossip
Your cooperation to keep the forum clear is appreciated.
  • Hello again


    I seem to be picking a few errors in EEP15 when constructing splines . I have reinstalled all my recent models and a scanned in the system too, but my error persists it only seems to happen when placing splines on a layout track , road , or waterway i get the same error shown below and then EEP freezes and has to be restarted only to have the same problem again, I have not altered the size or curvature of the model in any way just simply placed it on the layout,


    If anyone can shed any light of this, or has had a similar situation even better a solution I would very much appreciate it.


    Thanks

    Craig

    :ak_1:Win10 home 64bit , HP Omen , 16 GB ram, Nvidia GTX 1060 3GB, intel i5-7400 @3GHz
    EEP3, EE5 (2008 version). RailroadX (Steam) Plugins 1 & 2 EEP 12

    & EEP 13 .2 (Steam) Expert version Plugin 1 & 2

    EEP 14 Expert (EN trend version) HomeNos 14.0

    EEP 15 Expert Plugin 1  HomeNos 15.0


    The more I learn, the more I realise I don't know.

    I use "DeepL Translator" for reading and posting in German

    Ich benutze "DeepL Translator" zum Lesen und Posten auf Deutsch.

  • Bonjour, quelles sont les dernières actions réalisées avant que ce soucis ne survienne? Mise à jours de quelque chose? Scan anti virus? Achat et installation de nouveaux éléments EEP?

    Avez vous changé vos voies d'emplacement dans votre EEP?

    Mise à jour système? Pilote?

    Votre problème survient lorsque vous posez une voie sur le terrain, ou lorsque vous clonez la voie?

    Ou alors lorsque vous voulez connectez deux voies?

    Il y a tellement de possibilités? j'espère que des techniciens pourront vous porter assistance ici ou sur le shop TREND.

    Je vous souhaite de pouvoir utiliser votre EEP correctement le plus rapidement possible!

    Amitié, Stéphane. :aq_1:

    Hello, what were the last actions taken before this problem occurred? Updating something? Anti-virus scan? Purchase and installation of new EEP components?

    Have you changed the location of your EEP?

    System update? Driver?

    Does your problem occur when you place a lane in the field, or when you clone the lane?

    Or when you want to connect two lanes?

    There are so many possibilities... I hope technicians can help you here or at the TREND shop.

    I hope you will be able to use your EEP correctly as soon as possible!

    My friendship, Stéphane. :aq_1:

  • If anyone can shed any light of this, or has had a similar situation

    Hi Craig :)


    usually this message appears if you insert a track object which contains a spline shorter than 5m. Normally this is only a warning. You should be able to click OK in order to insert the model. I've no idea why your EEP crashes, Which model do you try to insert?


    Regards Ingo

    Win 10x64 Professional, Gigabyte B360M AORUS, Intel Core i7-8700K, 32GB RAM, NVIDIA GeForce GTX 1050 Ti 4GB, 1920x1200 auf 26" TFT

    Windows Firewall und Defender
    EEP 15.1 Expert Patch 2, Plugins: 1

    EEP 16.2 Expert Patch 4, Plugins: 1,2


    alt:
    Win 7x64 Professional SP1, Intel Core i5-3570, 16GB RAM, nVIDIA GeForce GT630, 2GB, 1280x1024 auf 19" TFT

    Windows Firewall und Defender (MSE)

    EEP6; EEP8-14; EEP 15.1 Expert Patch 2, Plugins: 1

  • Hi schlingo


    It happened when placing models from this set V10NSW10024 but not at first the model performed perfectly, as i said before I am not altering the model size just placing it on a layout and the error appears and if i click or .. EEP becomes unresponsive. It might happen with other models I am still trying to investigate.


    just an update

    The fault seems to be random so any spline model causes an error, as Stéphane said it could be a number of issues causing it the problem.


    Maybe to reinstall eep might be a solution .. but I do not wish to do this



    Craig

    :ak_1:Win10 home 64bit , HP Omen , 16 GB ram, Nvidia GTX 1060 3GB, intel i5-7400 @3GHz
    EEP3, EE5 (2008 version). RailroadX (Steam) Plugins 1 & 2 EEP 12

    & EEP 13 .2 (Steam) Expert version Plugin 1 & 2

    EEP 14 Expert (EN trend version) HomeNos 14.0

    EEP 15 Expert Plugin 1  HomeNos 15.0


    The more I learn, the more I realise I don't know.

    I use "DeepL Translator" for reading and posting in German

    Ich benutze "DeepL Translator" zum Lesen und Posten auf Deutsch.

  • Hi EEPCraig


    Maybe to reinstall eep might be a solution .

    no, in this case, this is not a solution

    I ll have a look at this set and report afterwards.

    as I see, you installed the set in EEP 15.


    Gretings from Nicci

    EEP 6.1, EEP Modellkonverter
    EEP 13 Pl 1 und 2, EEP 14 Pl 1 und 2, EEP 15 Pl 1 EEP 16 Pl1 und 2; HomeNos 14 (alle DEV und User)
    Windows 10 pro, AMD FX 8320E 8 x 3,2 GHz, 16 GB Ram, NVidia GTX 960 - Pc
    Windows 10 Intel i7-6700 HQ; 8 x 2,6 GHz; 8 GB RAM, NVIDIA GForce GTX 970M - Laptop

    Windows 10 pro, AMD Ryzen 5 2600X, 3,6 GHz, 16 GB Ram, NVidia GeForce RTX 2060 - Pc

  • It is obvious that uninstalling and reinstalling the software can either be good for the future or worse!

    Especially if you have a lot of hardware.

    Otherwise, with hindsight, I seem to remember a conversation here where a Fan was complaining about a problem that was quite close I think.

    He couldn't build a network on his version, which I don't remember, and he had to design on a previous version.

    and then be able to open this network in the version where his problem was. But it's quite old I think, and I'm not in a position to know where

    this conversation?

    But it's a story that comes back to me this morning on my way back here.

    Maybe some fan remembers the theme, or the person themselves could intervene here?

    I wish you a quick solution!

    Friendship, Stéphane. :aq_1:


    Il est évident que de désinstaller et réinstaller le logiciel peut soit être bon pour la suite, soit être pire!

    Surtout si vous avez beaucoup de matériel.

    Sinon, avec le recul, je crois me souvenir d'une conversation ici où un Fan se plaignait d'un problème assez proche je crois.

    Il ne pouvait pas construire de réseau sur sa version, laquelle je ne m'en souvient plus, et il était obligé de concevoir sous une version précédente

    pour ensuite pouvoir ouvrir ce réseau dans la version où se trouvait son problème. Mais c'est assez ancien je crois, et je ne suis pas en mesure de savoir où

    ce trouve cette conversation?

    Mais c'est une histoire qui me revient ce matin en revenant ici.

    Peut-être que des Fans se souvenant de ce theme, ou la personne elle même pourrait intervenir ici?

    Je vous souhaite une solution rapide!

    Amitié, Stéphane. :aq_1:


    Es ist offensichtlich, dass eine Deinstallation und Neuinstallation der Software entweder gut für die Zukunft oder schlechter sein kann!

    Besonders wenn Sie viel Hardware haben.

    Ansonsten erinnere ich mich im Nachhinein anscheinend an ein Gespräch hier, in dem sich ein Fan über ein Problem beschwerte, das, glaube ich, ziemlich nahe dran war.

    Er konnte auf seiner Version, an die ich mich nicht mehr erinnere, kein Netzwerk aufbauen, und er musste auf einer früheren Version entwerfen.

    und dann in der Lage sein, dieses Netzwerk in der Version zu öffnen, in der sein Problem lag. Aber ich glaube, es ist ziemlich alt, und ich bin nicht in der Lage zu wissen, wo

    dieses Gespräch?

    Aber es ist eine Geschichte, die mir heute Morgen auf meinem Rückweg hierher wieder einfällt.

    Vielleicht erinnert sich ein Fan an das Thema, oder die Person selbst könnte hier eingreifen?

    Ich wünsche Ihnen eine schnelle Lösung!

    Freundschaft, Stéphane. :aq_1:

  • The fault seems to be random so any spline model causes an error

    Hi Craig :)


    is there any information about the crash in the event viewer? What Is the Windows Event Viewer, and How Can I Use It? If yes, can you post the information here? Please use a code block to insert.

    I ll have a look at this set and report afterwards.

    As I understand EEPCraig the problem is not with this particular set.


    Regards Ingo

    Win 10x64 Professional, Gigabyte B360M AORUS, Intel Core i7-8700K, 32GB RAM, NVIDIA GeForce GTX 1050 Ti 4GB, 1920x1200 auf 26" TFT

    Windows Firewall und Defender
    EEP 15.1 Expert Patch 2, Plugins: 1

    EEP 16.2 Expert Patch 4, Plugins: 1,2


    alt:
    Win 7x64 Professional SP1, Intel Core i5-3570, 16GB RAM, nVIDIA GeForce GT630, 2GB, 1280x1024 auf 19" TFT

    Windows Firewall und Defender (MSE)

    EEP6; EEP8-14; EEP 15.1 Expert Patch 2, Plugins: 1

  • Hallo Craig


    Diese Meldung hatte ich vor einigen Wochen auch plötzlich, als ich Gleisobjekte einsetzen wollte. Es folgte ein Hänger von EEP und es musste manuell beenden werden. An den Tagen zuvor hatte ich eine grössere Menge neuer Modelle installiert.

    Ich holte ein Backup des Resourcen-Ordners und die Meldung erschien nicht mehr. Ich nahm wieder die neuste Version des Ordners und tauschte nur den Ordner "Gleisobjekte" aus. Die Fehlermeldung erschien wieder! Da bemerkte ich, dass im neusten Resourcen-Ordner der Ordner "Sounds" fehlte. als ich ihn aus dem Backup kopierte, funktionierte alles wieder.

    Sind bei dir alle Ordner noch da?


    Gruss, Andreas



    Maschinelle Übersetzung:


    Hello Craig


    I suddenly got this message a few weeks ago when I wanted to use track objects. A hangup of EEP followed and it had to be ended manually. The days before, I had installed a large number of new models. I got a backup of the resource folder and the message no longer appeared. I took the latest version of the folder again and only exchanged the "Track objects" folder. The error message appeared again! Then I noticed that the folder "Sounds" was missing in the newest resource folder. when I copied it from the backup, everything worked again.

    Do you still have all the folders?


    Regards Andreas

    EEP 5.2, Plugins 1,2,3,4,5; EEP15 Expert
    Intel Core i7-3820 3.6 GHz, NVIDIA GeForce GTX670, 16 GB RAM, Win7 Home Premium 64bit (kein Internet!)

    The post was edited 1 time, last by widi ().

  • widi


    It looks as you have had the same issue I am experiencing, sorry I did not reply sooner as i was trying to fix this problem by checking any potential conflicts on my PC. I dont have a back of the resource folder to my knowledge.


    Craig :)

    :ak_1:Win10 home 64bit , HP Omen , 16 GB ram, Nvidia GTX 1060 3GB, intel i5-7400 @3GHz
    EEP3, EE5 (2008 version). RailroadX (Steam) Plugins 1 & 2 EEP 12

    & EEP 13 .2 (Steam) Expert version Plugin 1 & 2

    EEP 14 Expert (EN trend version) HomeNos 14.0

    EEP 15 Expert Plugin 1  HomeNos 15.0


    The more I learn, the more I realise I don't know.

    I use "DeepL Translator" for reading and posting in German

    Ich benutze "DeepL Translator" zum Lesen und Posten auf Deutsch.

  • Thanks to everyone for there input to my problem, I spent some time trying out different things but to re-install EEP was the answer. it seems to be stable and working as expected.


    What caused the issue will remain a mystery to me, I have done several things on my computer recently updated my anti virus installed a new SSD hard drive , updated graphics drivers and Bios updates too.


    Merci, Gracias, Danke


    Craig :aq_1:

    :ak_1:Win10 home 64bit , HP Omen , 16 GB ram, Nvidia GTX 1060 3GB, intel i5-7400 @3GHz
    EEP3, EE5 (2008 version). RailroadX (Steam) Plugins 1 & 2 EEP 12

    & EEP 13 .2 (Steam) Expert version Plugin 1 & 2

    EEP 14 Expert (EN trend version) HomeNos 14.0

    EEP 15 Expert Plugin 1  HomeNos 15.0


    The more I learn, the more I realise I don't know.

    I use "DeepL Translator" for reading and posting in German

    Ich benutze "DeepL Translator" zum Lesen und Posten auf Deutsch.