I have two laptops, one with Windows 7 the other uses Window 10. I purchased EEP16 in November 2020 installed on both machines and both have run successfully. However suddenly last week I had a problem with the version on Windows 10 laptop. I received a patch for the Windows 7 version and it loaded OK and I have used it ok. The version of EEP16 on my Windows 10 M/C hasn't received a patch and will not proceed beyond the opening panel .
I have tried restarting my pc but with no success.
Any suggestions will be welcome