I accidentally ordered EEP 17 program in a metal box. I wanted to be able to just download it. Is there anyway to change my order to a download order rather a metal box.
Ordered Wrong Item
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chucksim2 -
27. Oktober 2021 um 18:53 -
Geschlossen
Achte bitte darauf, dass Du mit deinem Thema bzw. mit deiner Frage im richtigen Bereich bist.
Die Bereiche sind: Einstellungen im Forum, EEP aktuell ab EEP7 , Splines, Rollmaterialien, Immobilien, Landschaftselemente, Signale und Schaltung, Anlagenvorstellungen, Schnappschüsse Konstrukteure, EEP Treffen , Laberecke, Online - Handbuch EEP Vielen Dank für die Unterstützung das Forum übersichtlich zu halten.
Die Bereiche sind: Einstellungen im Forum, EEP aktuell ab EEP7 , Splines, Rollmaterialien, Immobilien, Landschaftselemente, Signale und Schaltung, Anlagenvorstellungen, Schnappschüsse Konstrukteure, EEP Treffen , Laberecke, Online - Handbuch EEP Vielen Dank für die Unterstützung das Forum übersichtlich zu halten.
Bilder/Fotos aus dem Internet sind nur als Link gestattet. Eigene Fotos, also Fotos aus dem realen Leben, sind erstens mit Eigenes Bild als Quellenangabe zu kennzeichnen und zweitens nur als Dateianhang im Beitrag zulässig. Bilder ohne Quellenangaben und Bilder dessen Quelle das Internet wie z. B. Google ist, werden gelöscht.
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Look here: https://eepshopping.de/faq
You will find Contact Informations for the Shop.
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I looked there and did not find much help. Can someone with Trend help me make the change from Metal Box to a download.
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Hi chucksim2
I informed the supporter about your problem, I think he will answer tomorrow.
Greetings Nicci
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Hi chucksim2
Your problem is solved, I wrote you a PN - personal message
If you have any questions don't hesitate to contact me
Greetings
Nicci
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I just ordered the download version of EEP 17. When I log in to the EEP shop and look at my purchases, I see EEP 17 BUT I don't see anything in the version column and in the download column, I only see "Publication 10-11-2021. I don't see any download capabilities.
Sorry to be such a bother, but I'm having troubles, maybe my 84 years of age.
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Hi chucksim2
It's very easy
Log in to eepshopping.de with your account data. Then click on home. In the middle column you will see EEP 17 in BOX and as download. Click on Download or ISO for the download version and start downloading.
By the way: The account management told me that you successfully ordered your DL
If there are further problems, don't hesitate to contact me.
Greetings
Nicci
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I've downloaded the ISO file, do I also have o download the download file?
Also, do I need to turn OFF Windows Smart Screen as mentioned in one of the previous threads as I am using Foxfire and Kaspersky AV?
I remember when we installed EEP 16 we had problems with one or two files,
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Hi chucksim2
You just need to download either the ISO or the other download.
Both files contain the same program.
You only need to deactivate Kaspersky or Smart Screen if they cause trouble.
Otherwise it is not necessary.
Kind regards
Nicci
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I've downloaded the ISO file, do I also have o download the download file?
Hi
in addition to Nicci 53 : the only difference is that the Tutorial Videos are only included in the ISO file. If you download the ESD you have to download the videos separately.
Regards Ingo
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To Nicci 53.
I installed EEP 17 without any problems.
Now I'm having trouble registrating the product and can't even get into my account on the shop.
I can't remember my passwood. EEP has sent me passwood requests, but I don't see where to enter that code.
I will be GLAD when this whole effort is over.
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Now I'm having trouble registrating the product
Hi
you cannot register EEP 17 right now. This is not possible before Nov 10 at 12am.
can't even get into my account on the shop.
I can't remember my passwood. EEP has sent me passwood requests, but I don't see where to enter that code.
Please contact the support team. Btw. regarding
Kaspersky AV
please read the following
- Maximizing password manager attack surface: Learning from Kaspersky
- More Kaspersky vulnerabilities: uninstalling extensions, user tracking, predictable links
- Kaspersky: The art of keeping your keys under the door mat
- Internal Kaspersky API exposed to websites
- Kaspersky in the Middle – what could possibly go wrong?
- Assorted Kaspersky vulnerabilities
- Kasper-Spy: Kaspersky Anti-Virus puts users at risk
HTH
Regards Ingo
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To Nicci 53.
I installed EEP 17 without any problems.
Now I'm having trouble registrating the product and can't even get into my account on the shop.
I can't remember my passwood. EEP has sent me passwood requests, but I don't see where to enter that code.
I will be GLAD when this whole effort is over.
Hi
thats's an easy thing. This code is the new password for your account Use it for login and also for registering your EEP 17 (after 2021-11-10 12:00 MEZ)
Best regards
Thomas -
Eagerly waiting on Nov 10 to register EEP 17. So far, no password problems, Old one is still working even if I can't remember what it was.
Thanks for all your help.
Sincerely chuck